* Promotional pricing may be available. Contact us for details.
Note: Penny Saver Residential Plans are for Residential customers only and require both Lakefield Local & Long Distance service.
The prices shown on this web page do not include fees for 911, USF, state, local taxes or other FCC Mandated charge. The use of Caller ID Service also requires a Caller ID Device (not included). All long distance minutes are for the continental United States only. Broadband Internet Service is for residential use only and certain activation and installation charges may apply.
At Lakefield we have designed our custom calling features to assist you in your ever-changing lifestyle. These features will enhance your personal and business communicating needs while allowing you to keep in touch with friends and loved ones.
Lakefield offers a wide range of local dial-tone services at competitive prices. There is a one time service charge each time a feature is added. There can be a discount for customers who purchase multiple features. Customers who request multiple features we offer. Please contact us for prices.
A "bucket of minutes" for $5.95 per month with our Penny Saver Plan gives you 200 minutes of nationwide long distance calling anytime, anywhere minutes each month and additional minutes are rated at 08.9 cents per minute. This includes calls within the Continental United States. All calls are rated in one-minute increments and minutes do not roll over.
Penny Saver Plus
Need even more minutes? For $15.95 per month, our Penny Saver Plus Plan gives you 600 minutes of nationwide long distance calling anytime, anywhere each month and additional minutes are rated at 07.9 cents per minute. This includes calls within the Continental United States. All calls are rated in one-minute increments and minutes do not roll over.
With our Easy Rate Plan, there is no monthly charge and you pay an easy rate of only 10 cents per minute to anybody, anytime, anywhere within the Continental United States. Calls to Canada are only 14 cents per minute. All calls are rated in one-minute increments. One easy rate, 24 hours a day, 7 days per week with no additional monthly charge. Its just that easy!
Lakefield Long Distance offers very competitive international rates. With our low rates you don't have to wait until the evening or weekend or Holidays for the savings. Our low rates apply 24 hours a day, 7 days a week, every day of the year. You can call our office for rate information on a specific country.
The Global Plan offers you additional 35% savings off our already low international rates. The additional discount is available 24 hours a day, 7 days a week. There is a $3.95 monthly charge.
800/888/877/866/855 Toll Free Numbers:
The toll free number will ring onto your existing line. You pay a $5.00 monthly charge and a low rate of 09.9 cents per minute on calls from within the continental United States, Alaska, Hawaii, Puerto Rico and the Virgin Islands. Calls from Canada are .14 cents per minute and .65 cents per minute from Mexico. A toll-free number is an easy way for students and travelers to stay in touch.
Gift cards are available in any denomination and can be used for any Lakefield service or equipment, as well as Cellcom cellular phones and accessories. A great idea for the family and friends that want to stay connected.
Payments may be made 24 hours a day at either the business office during business hours or in the night depository at our two locations. Payments may also be mailed to:
Lakefield Telephone Company PO Box 102, Newton, WI 53063
Lakefield Communications 2205 Forest Avenue, Two Rivers, WI 54241
The following area banks also will accept payments:
Shoreline Credit Union
2848 Memorial Drive, Two Rivers
3131 Mishicot Road, Two Rivers
4400 Calumet Avenue, Manitowoc
Union State Bank
2211 Lincoln Avenue, Two Rivers
All bills are due and payable upon presentation. A Late Payment Fee of 1.5% will be assessed based on any outstanding past due balance greater than $5.00 that has not been paid by the 20th of the month. To avoid a Late Payment Fee ask about signing up for the automatic withdrawal from your checking, savings account or credit card.
Accounts unpaid after the final date authorized by the Telephone Company’s established tariff are overdue and service may be suspended. Written notice of our intent to disconnect telephone service is mailed to a customer at least 5 days before the scheduled disconnect date. Once service has been suspended, the entire bill becomes due, in addition to a reconnection charge of $15.00 plus tax. If a written request from a resident subscriber is on file in the local business office when the disconnect notice is mailed, 5 day notification will also be sent to the County Department of Health and Social Services. A charge of $19.50 will be assessed to the account for checks drawn against insufficient funds.
Lifeline and Link-Up Programs
Low-income telephone company residential customers may qualify for reductions ini their phone charges under new programs effective Jan. 1, 1988. Lifeline and Link-Up services are available to customers if they receive benefits from W2, Medical Assistance, Supplement Security Income, Food Stamps, Low-Income Household Energy Assistance Plan (LIHEAP). Wisconsin Homestead Tax Credit filers may also be eligible for these programs. To find out more about these benefits, please call us at 920-553-2211 or 920-758-2211.
Service Call - $25.00 per visit Maintenance Labor - $55.00 per hour with a half hour minimum
Should you experience a service outage and have tested all your telephones and associated equipment, call our business office at 920-758-2211 or 920-553-2211 to request a Lakefield technician to repair your service. Please remember to leave a call back number with our 24 hour answering service.
If you have our Residential Wire Maintenance Plan there are no additional charges to repair your service. However, should our technician determine the cause of the outage to be in your customer owned telephone, associated equipment or *substandard wiring, Lakefield will charge a Service Call of $25.00 and Maintenance Labor of $55.00 per hour with a half hour minimum. The technician will disconnect your customer owned equipment or faulty wiring to restore your telephone service. At that time, you can determine if you want our technician to repair or replace that faulting wiring or jack.
*Lakefield reserves the right to deny certain claims based upon a -re-existing wiring condition or wires placed by the homeowner or contractor that, in our opinion, are substandard and causing your network outage.
What Should I Do If I Have Telephone Trouble?
To avoid unnecessary service charges, be sure to check your equipment before reporting a service difficulty
Dial your home telephone number from a friend, neighbor or cell phone. If you hear a busy signal - then your line or phone is shorted out.
Unplug and firmly plug in all telephone or modem cords. Repeat Step 1.
Be sure all telephone handsets are securely in place. Repeat Step 1.
If problem exists - unplug all your phones, answering machine, satellite receivers, modems, etc. from the telephone jacks. Repeat Step 1.
If you don’t hear a busy signal and hear ring back, then the problem is one one of the pieces of equipment you have just disconnected.
Plug one piece of equipment back in and repeat Step 1 each time (Hint: Answering machines and cordless phones have shown to be the most troublesome.
If in Step 5 - you heard a busy signal with “all” of your equipment unplugged, the problem could be with inside wiring.
If in Step 1 - you hear ring back and have no dial-tone then your line could be open and a repair technician may need to be dispatched. Based on the findings there may still be a repair charge. For example - were you doing any digging on your property?