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Wire maintenance protection essentially serves as insurance for your residential telephone service and covers the wiring and jacks in your home. Lakefield recommends that a customer choose the Wire
Maintenance Plan at $2.95 per month to avoid possible costly repair charges in the future.
It is important to remember that a very small monthly fee could save you time, money and hassle if you experience service problems and require repairs.
If you have our Residential Wire Maintenance Plan there are no additional charges to repair your service.
However, should our technician determine the cause of the outage to be in your customer owned telephone, associated equipment or ** sub-standard wiring, Lakefield will charge a Service Call of $25.00 and Maintenance Labor of $55.00 per hour with a 1/2 hour minimum. The technician will disconnect your customer owned equipment or faulty wiring to restore your telephone service. At that time, you can determine if you want our technician to repair or replace that faulty wiring or jack.
** Lakefield reserves the right to deny certain claims based upon a -re-existing wiring condition or wires placed by the homeowner or contractor that, in our opinion, are sub-standard and causing your network
outage.
Service Repair Guidelines:
Service Call - $25.00 per visit
Maintenance Labor - $55 per hour with a 1/2 hour minimum
All prices are subject to tax
Should you experience a service outage and have tested all of your telephones and associated equipment, call our business office at (920) 758-2211 or (920) 553-2211 to request a Lakefield technician to repair
your service. Please remember to leave a call back number with our 24-hour answering service.
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